Black thermal mug for a serviceman

To place an order, follow these steps:

1. Select items and add them to your cart (you can add multiple items to the cart – when you click the "Buy" button, the item goes to the cart).
2. Once all the necessary items are in the cart, before proceeding to order, you can use a discount or gift certificate (if available). To do this, enter the promo code in the designated field.
3. Click the "Place Order" button.
4. In the opened window, you can either log in (if you have previously registered on the website) or proceed with the order as a first-time buyer (we recommend logging in, as registered users receive information about discounts, news, and other useful information).
5. Fill in the fields with your information (Full name, phone number, email, country).
6. Add a comment to the order (be sure to specify your preferences regarding personalization).
7. Choose the delivery and payment method (detailed information about possible delivery and payment options can be found in adjacent tabs).
8. Click the "Place Order" button.
9. A window with payment details and order information will appear (this means your order has been accepted, and a manager will contact you to confirm all details).
10. You can pay immediately using the provided details, but we recommend waiting for the manager's call (as depending on individual design preferences, the price may slightly vary from the one indicated on the website).

Happy shopping at Wooden Page!

• By Nova Poshta to the branch (within Ukraine) - from 70 UAH;
• By Nova Poshta to the Postomat (within Ukraine) - from 70 UAH;
• Nova Poshta address delivery by courier (within Ukraine) - from 100 UAH;
• By Ukrposhta within Ukraine - from 45 UAH;
• Pickup (Chernihiv city, I. Mazepa Street 57zh-3) - free of charge;
• Novapost (Poland, Germany, Czech and other countries) - according to the carrier's tariffs.

Production of the item takes from 2 to 8 business days (depending on the workshop's workload).

Shipments are made every business day until 17:00.

When sending by Nova Poshta, you will receive your order within the specified delivery times of Nova Poshta (depending on your city or settlement).

When sending by Ukrposhta, you will receive your order within the specified delivery times of Ukrposhta (depending on your city or settlement).

PAYMENT METHODS:

- Bank transfer (payment by details);

Details for payment (Monobank)

Individual Entrepreneur Shemets Mykola Ivanovych

IBAN: UA513220010000026003330170679

EDRPOU/IPN/ Receiver code: 2132319434

IN THE PURPOSE OF PAYMENT, BE SURE TO INDICATE:

For the ordered goods (order number)

- Payment by card with monopay;

- Cash on delivery with a 50% prepayment of the item price (an additional money transfer fee applies, based on carrier rates).

* When paying by cash on delivery with a 50% prepayment of the item price, delivery is available only via Nova Poshta.

We start processing the order only after receiving a prepayment of 50% to 100%. If the prepayment is 50%, the remaining payment is made after providing a photo of the finished product to the customer (before physical shipment).

For urgent production, we work with an additional payment of +20% of the cost of the item.

The customer covers postal services according to the carrier's tariffs.

Manufacturer's warranty for 14 days.

The color and shade of the product may vary depending on the screen settings (brightness, contrast, saturation) as well as the lighting.

The company accepts returns and exchanges of proper quality goods in accordance with the Law of Ukraine "On Consumer Rights Protection."

Return and Exchange of Proper Quality Goods:

Return Conditions

The buyer can return the goods to the post office (branch delivery) or upon receipt from the courier (address delivery or self-pickup) after inspecting the product on-site. If the buyer takes the goods without prior inspection and expresses a desire to return it on the next day or later from the date of receipt at the post office, the return of such item is possible by agreement with the manager no later than 14 working days from the date of purchase processing. It is possible to return and exchange a product that has not been used, and if its appearance, consumer properties, seals, labels, and the invoice issued to the buyer together with the sold product are preserved (Article 9 of the Law "On Consumer Rights Protection").

If the product is made to an individual order, contains personalization (initials, names, individual drawings developed for the customer), and cannot be resold by the seller upon return, such a product is not subject to return and exchange.

Payment for Return Shipping

In case of refusal of a proper quality item by the buyer, the financial expenses for the return shipping are borne by the buyer in full. If the product was received by self-pickup, the customer can independently deliver the product to the self-pickup location for return.

Refund Conditions

The funds paid for the goods are returned to the customer's bank account from which the payment for the goods was made. The refund occurs within 7 business days.

Contact Information for Product Returns

To process a return, contact our manager:

+38 093 339 25 86 (Viber, Telegram);

+38 098 358 86 24;

+38 095 482 16 47;

+38 093 494 68 03.

Return and Exchange of Goods of Improper Quality:

Return Conditions

The buyer can return goods of improper quality to the post office (branch delivery) or upon receipt from the courier (address delivery or self-pickup) after inspecting the product on-site. If the buyer takes the goods without prior inspection and expresses a desire to return it on the next day or later from the date of receipt at the post office, the return of such item is not possible.

Payment for Return Shipping

In case of refusal of an item of improper quality by the buyer, the financial expenses for the return shipping are borne by the seller in full. If the buyer wishes to replace the item of improper quality with a new one, all costs for re-delivery are borne by the seller in full.

The funds paid for the goods are returned to the customer's bank account from which the payment for the goods was made. The refund occurs within 7 business days. In case the desire to replace the item of improper quality with a new one is identified, the refund does not occur, and the seller undertakes to manufacture and resend a new item of proper quality to the customer within the deadlines agreed with the manager.

Contact Information for Product Returns

To process a return, contact our manager:

+38 093 339 25 86 (Viber, Telegram);

+38 098 358 86 24;

+38 095 482 16 47;

+38 093 494 68 03.

For detailed consultation, please contact our managers:

+38 093 339 25 86 (Viber, Telegram);

+38 098 358 86 24;

+38 095 482 16 47;

+38 093 494 68 03.